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Salesforce-AI-Specialist Valid Test Topics, Salesforce-AI-Specialist Certification Exam

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Salesforce Salesforce-AI-Specialist Exam Syllabus Topics:

Topic
Details

Topic 1

Prompt Builder: This section evaluates the expertise of AI specialists working with Salesforce's AI tools. It focuses on the Prompt Builder feature, requiring candidates to understand its usage based on business needs.

Topic 2

Einstein Trust Layer: This section evaluates the skills of Salesforce AI specialists responsible for implementing security protocols and safeguarding data privacy. It emphasizes the security, privacy, and foundational features of the Einstein Trust Layer.

Topic 3

Agentforce Tools: In this topic, AI specialists get knowledge using agents when it is appropriate. Moreover, the topic explains the working of agents and reasoning engine powers Agentforce. Lastly, the topic focuses on managing and monitoring agent adoption.

Topic 4

Model Builder: This portion of the exam focuses on Salesforce AI specialists' expertise in working with AI models within Salesforce environments. Candidates will need to demonstrate knowledge of when to use the Model Builder and how to configure standard, custom, or Bring Your Own Large Language Model (BYOLLM) generative models to meet business needs.

Topic 5

Generative AI in CRM Applications: This part of the exam assesses AI specialists’ knowledge of generative AI within CRM systems. It covers the use of generative AI features in Einstein for Sales and Einstein for Service.

>> Salesforce-AI-Specialist Valid Test Topics <<

Latest Updated Salesforce Salesforce-AI-Specialist Valid Test Topics - Salesforce-AI-Specialist Salesforce Certified AI Specialist Exam Certification Exam

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Salesforce Certified AI Specialist Exam Sample Questions (Q128-Q133):

NEW QUESTION # 128
Leadership needs to populate a dynamic form field with a summary or description created by a large language model (LLM) to facilitate more productive conversations with customers. Leadership also wants to keep a human in the loop to be considered in their AI strategy.
Which prompt template type should the AI Specialist recommend?

A. Sales Email
B. Field Generation
C. Record Summary

Answer: B

Explanation:
The correct answer isField Generationbecause this template type is designed to dynamically populate form fields with content generated by a large language model (LLM). In this scenario, leadership wants a dynamic form field that contains a summary or description generated by AI to aid customer interactions. Additionally, they want to keep a human in the loop, meaning the generated content will likely be reviewed or edited by a person before it's finalized, which aligns with theField Generationprompt template.
* Field Generation: This prompt type allows you to generate content for specific fields in Salesforce, leveraging large language models to create dynamic and contextual information. It ensures that AI content is available within the record where needed, but it allows human oversight or review, supporting the "human-in-the-loop" strategy.
* Sales Email: This prompt type is mainly used for generating email content for outreach or responses, which doesn't align directly with populating fields in a form.
* Record Summary: While this option might seem close, it is typically used to summarize entire records for high-level insights rather than filling specific fields with dynamic content based on AI generation.
Salesforce AI Specialist References:
* You can explore more about these prompt templates and AI capabilities through Salesforce documentation and official resources on Prompt Builder:https://help.salesforce.com/s/articleView?id=sf.
prompt_builder_templates_overview.htm

NEW QUESTION # 129
Universal Containers wants to incorporate CRM data as well-formatted JSON in a prompt to a large language model (LLM).
What is an important consideration for this requirement?

A. JSON format should be enabled in Prompt Builder Settings.
B. Apex code can be used to return a JSON formatted merge field.
C. "CRM data to JSON" checkbox must be selected when creating a prompt template.

Answer: B

Explanation:
* Context of the Question
* Universal Containers (UC) wants to send well-formatted JSON data in a prompt to a large language model (LLM).
* The question is about an important technical or design consideration for including CRM data as JSON in that prompt.
* Why Apex Code for JSON Formatting?
* Apex to Generate JSON: Salesforce does not have a simple "checkbox" or single setting to
"convert CRM data to JSON." Typically, to structure data as JSON in a template, you either:
* Use an Apex class that queries or processes the data, then returns a JSON string.
* Use a Flow or formula approach (though complex data structures often require Apex).
* No Built-In "Enable JSON Format in Prompt Builder": Prompt Builder doesn't have a toggle that automatically transforms data into JSON.
* ConclusionThe practical solution to pass CRM data in JSON format to an LLM is touse Apex code(or a specialized Flow approach) to produce a JSON string, which the prompt can then merge and pass along. Hence,Option Bis correct.
Salesforce AI Specialist References & Documents
* Salesforce Documentation:Working with JSON in ApexDescribes how to serialize and deserialize data using Apex for integration or AI prompts.
* Salesforce AI Specialist Study GuideEmphasizes the need for custom logic (often in Apex) when complex data transformations (like JSON formatting) are required.

NEW QUESTION # 130
Universal Containers wants to implement a solution in Salesforce with a custom UX that allows users to enter a sales order number.
Subsequently, the system will invoke a custom prompt template to create and display a summary of the sales order header and sales order details.
Which solution should an AI Specialist implement to meet this requirement?

A. Create an autolaunched flow and invoke the prompt template using the standard "Prompt Template" flow action.
B. Create a screen flow to collect sales order number and invoke the prompt template using the standard
"Prompt Template" flow action.
C. Create a template-triggered prompt flow and invoke the prompt template using the standard "Prompt Template" flow action.

Answer: B

Explanation:
To implement a solution where users enter a sales order number and the system generates a summary, the AI Specialist should create ascreen flowto collect the sales order number and invoke the prompt template. The standard"Prompt Template" flow actioncan then be used to trigger the custom prompt, providing a summary of the sales order header and details.
* Option B, creating a template-triggered prompt flow, is not necessary for this scenario because the requirement is to directly collect input through a screen flow.
* Option C, using an autolaunched flow, would be inappropriate here because the solution requires user interaction (entering a sales order number), which is best suited to a screen flow.
Salesforce AI Specialist References:For further guidance on creating prompt templates with flows:
https://help.salesforce.com/s/articleView?id=sf.prompt_template_flow_integration.htm

NEW QUESTION # 131
Northern Trail Outfitters (NTO) wants to configure Einstein Trust Layer in its production org but is unable to see the option on the Setup page.
After provisioning Data Cloud, which step must an Al Specialist take to make this option available to NTO?

A. Turn on Einstein Copilot.
B. Turn on Prompt Builder.
C. Turn on Einstein Generative AI.

Answer: C

Explanation:
For Northern Trail Outfitters (NTO) to configure the Einstein Trust Layer, the Einstein Generative AI feature must be enabled. The Einstein Trust Layer is closely tied to generative AI capabilities, ensuring that AI-generated content complies with data privacy, security, and trust standards.
* Option A (Turning on Einstein Copilot) is unrelated to the setup of the Einstein Trust Layer, which focuses more on generative AI interactions and data handling.
* Option C (Turning on Prompt Builder) is used for configuring and building AI-driven prompts, but it does not enable the Einstein Trust Layer.
Salesforce AI Specialist References:For more details on the Einstein Trust Layer and setup steps:
https://help.salesforce.com/s/articleView?id=sf.einstein_trust_layer_overview.htm

NEW QUESTION # 132
An AI Specialist built a Field Generation prompt template that worked for many records, but users are reporting random failures with token limit errors.
What is the cause of the random nature of this error?

A. The number of tokens that can be processed by the LLM varies with total user demand.
B. The number of tokens generated by the dynamic nature of the prompt template will vary by record.
C. The template type needs to be switched to Flex to accommodate the variable amount of tokens generated by the prompt grounding.

Answer: B

NEW QUESTION # 133
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